{"id":3,"date":"2025-11-08T07:44:19","date_gmt":"2025-11-08T07:44:19","guid":{"rendered":"http:\/\/labodiamonds.clothesmarket.in\/?page_id=3"},"modified":"2026-05-03T13:56:42","modified_gmt":"2026-05-03T13:56:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/labodiamonds.com\/ro\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\"><strong>Privacy Policy \u2014 LabODiamonds.com<\/strong><\/h1>\n<p><strong>Last updated: 07-12-2025<\/strong><\/p>\n<p>LabODiamonds.com (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Belgian data protection laws.<\/p>\n<p>By using LabODiamonds.com, you agree to the practices described in this policy.<\/p>\n<h2><strong>1. Data Controller<\/strong><\/h2>\n<p>LabODiamonds.com is operated by:<\/p>\n<p><strong>Belgium Diamonds BV<\/strong><br \/>Registered office: Hoveniersstraat 2 ADC Building, office 322 Antwerpen 2018, Belgium<br \/>Company number: 0461.869.854<br \/>Email: <a href=\"mailto:info@labodiamonds.com\">info@labodiamonds.com<\/a><\/p>\n<p>We act as the Data Controller of your personal data.<\/p>\n<h2><strong>2. Personal Data We Collect<\/strong><\/h2>\n<p>We collect personal data that you provide directly, data collected automatically, and data received from third parties.<\/p>\n<h3><strong>A. Data You Provide<\/strong><\/h3>\n<ul>\n<li>\n<p>Name and surname<\/p>\n<\/li>\n<li>\n<p>Email address<\/p>\n<\/li>\n<li>\n<p>Phone number<\/p>\n<\/li>\n<li>\n<p>Billing and shipping address<\/p>\n<\/li>\n<li>\n<p>Account login details (if applicable)<\/p>\n<\/li>\n<li>\n<p>Payment information (processed securely by payment providers; we do not store card numbers)<\/p>\n<\/li>\n<li>\n<p>Order history<\/p>\n<\/li>\n<li>\n<p>Messages or inquiries<\/p>\n<\/li>\n<li>\n<p>Custom ring or jewelry project details (e.g., specifications, preferences)<\/p>\n<\/li>\n<\/ul>\n<h3><strong>B. Data Collected Automatically<\/strong><\/h3>\n<ul>\n<li>\n<p>IP address<\/p>\n<\/li>\n<li>\n<p>Browser type and version<\/p>\n<\/li>\n<li>\n<p>Device information<\/p>\n<\/li>\n<li>\n<p>Pages visited and time spent<\/p>\n<\/li>\n<li>\n<p>Cookies and tracking data<\/p>\n<\/li>\n<li>\n<p>Referrer URL<\/p>\n<\/li>\n<li>\n<p>Location data (approximate, based on IP)<\/p>\n<\/li>\n<\/ul>\n<h3><strong>C. Data From Third Parties<\/strong><\/h3>\n<ul>\n<li>\n<p>Payment partners (e.g., Stripe, PayPal, Klarna)<\/p>\n<\/li>\n<li>\n<p>Courier services (e.g., UPS, Malca Amit)<\/p>\n<\/li>\n<li>\n<p>Analytics providers<\/p>\n<\/li>\n<li>\n<p>Marketing platforms (e.g., Google Ads, Meta Ads)<\/p>\n<\/li>\n<\/ul>\n<h2><strong>3. Legal Basis for Processing<\/strong><\/h2>\n<p>We process your personal data on the following GDPR bases:<\/p>\n<table>\n<thead>\n<tr>\n<th><strong>Purpose<\/strong><\/th>\n<th><strong>Legal Basis<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Order processing, delivery, customer service<\/td>\n<td>Performance of a contract (Art. 6.1.b)<\/td>\n<\/tr>\n<tr>\n<td>Account creation and management<\/td>\n<td>Performance of a contract<\/td>\n<\/tr>\n<tr>\n<td>Invoicing &amp; tax compliance<\/td>\n<td>Legal obligation (Art. 6.1.c)<\/td>\n<\/tr>\n<tr>\n<td>Marketing emails (with consent)<\/td>\n<td>Consent (Art. 6.1.a)<\/td>\n<\/tr>\n<tr>\n<td>Remarketing &amp; analytics<\/td>\n<td>Consent collected via cookie banner<\/td>\n<\/tr>\n<tr>\n<td>Fraud prevention &amp; security<\/td>\n<td>Legitimate interest (Art. 6.1.f)<\/td>\n<\/tr>\n<tr>\n<td>Improving website performance<\/td>\n<td>Legitimate interest<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><strong>4. How We Use Your Data<\/strong><\/h2>\n<p>We use your personal data for the following purposes:<\/p>\n<ul>\n<li>\n<p>To process and deliver your orders<\/p>\n<\/li>\n<li>\n<p>To manage your customer account<\/p>\n<\/li>\n<li>\n<p>To communicate with you (order updates, support)<\/p>\n<\/li>\n<li>\n<p>To send invoices and documentation<\/p>\n<\/li>\n<li>\n<p>To personalise your shopping experience<\/p>\n<\/li>\n<li>\n<p>To provide customer support and after-sales service<\/p>\n<\/li>\n<li>\n<p>To prevent fraud and ensure website security<\/p>\n<\/li>\n<li>\n<p>For marketing campaigns, if you provided consent<\/p>\n<\/li>\n<li>\n<p>To comply with legal and tax obligations<\/p>\n<\/li>\n<\/ul>\n<h2><strong>5. Sharing of Personal Data<\/strong><\/h2>\n<p>We only share your data with trusted third parties when necessary.<\/p>\n<h3><strong>A. Service Providers<\/strong><\/h3>\n<ul>\n<li>\n<p>Payment processors (Stripe, PayPal, Klarna)<\/p>\n<\/li>\n<li>\n<p>Courier and logistics companies (DHL, FedEx, UPS)<\/p>\n<\/li>\n<li>\n<p>Web hosting providers<\/p>\n<\/li>\n<li>\n<p>Email and SMS platforms<\/p>\n<\/li>\n<li>\n<p>IT support and security partners<\/p>\n<\/li>\n<li>\n<p>Marketing platforms (Google, Meta, TikTok \u2014 only with consent)<\/p>\n<\/li>\n<\/ul>\n<h3><strong>B. Legal Authorities<\/strong><\/h3>\n<p>We may share your data when required by law, such as VAT audits, fraud investigations, or customs declarations.<\/p>\n<p>We <strong>never sell or rent<\/strong> your personal data.<\/p>\n<h2><strong>6. International Data Transfers<\/strong><\/h2>\n<p>If your data is transferred outside the EU (e.g., to Google or Meta servers), we ensure compliance through:<\/p>\n<ul>\n<li>\n<p>EU Standard Contractual Clauses (SCCs)<\/p>\n<\/li>\n<li>\n<p>Data Protection Addendums<\/p>\n<\/li>\n<li>\n<p>Transfers to countries with EU adequacy decisions<\/p>\n<\/li>\n<\/ul>\n<p>You may request a copy of these safeguards at any time.<\/p>\n<h2><strong>7. Data Retention<\/strong><\/h2>\n<p>We retain your personal data only as long as necessary:<\/p>\n<table>\n<thead>\n<tr>\n<th><strong>Data Type<\/strong><\/th>\n<th><strong>Retention Period<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Order information<\/td>\n<td>10 years (legal requirement in Belgium)<\/td>\n<\/tr>\n<tr>\n<td>Customer accounts<\/td>\n<td>Until deletion request<\/td>\n<\/tr>\n<tr>\n<td>Marketing data<\/td>\n<td>Until unsubscribe or 24 months inactivity<\/td>\n<\/tr>\n<tr>\n<td>Inquiry messages<\/td>\n<td>12\u201324 months<\/td>\n<\/tr>\n<tr>\n<td>Cookie data<\/td>\n<td>According to cookie type (see cookie policy)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><strong>8. Cookies &amp; Tracking Technologies<\/strong><\/h2>\n<p>LabODiamonds.com uses cookies to:<\/p>\n<ul>\n<li>\n<p>Enable site functionality<\/p>\n<\/li>\n<li>\n<p>Provide a secure checkout<\/p>\n<\/li>\n<li>\n<p>Analyse website performance<\/p>\n<\/li>\n<li>\n<p>Personalise content<\/p>\n<\/li>\n<li>\n<p>Deliver ads on Google, Meta, and other platforms<\/p>\n<\/li>\n<\/ul>\n<p>You will see a cookie banner where you can:<\/p>\n<ul>\n<li>\n<p>Accept all cookies<\/p>\n<\/li>\n<li>\n<p>Reject non-essential cookies<\/p>\n<\/li>\n<li>\n<p>Customise preferences<\/p>\n<\/li>\n<\/ul>\n<p>A full Cookie Policy is available separately.<\/p>\n<h2><strong>9. Your Rights Under GDPR<\/strong><\/h2>\n<p>You have the following rights:<\/p>\n<ul>\n<li>\n<p><strong>Right to access<\/strong> \u2013 Receive a copy of your personal data.<\/p>\n<\/li>\n<li>\n<p><strong>Right to rectification<\/strong> \u2013 Correct inaccurate or incomplete data.<\/p>\n<\/li>\n<li>\n<p><strong>Right to erasure (\u201cright to be forgotten\u201d)<\/strong> \u2013 Request deletion of your data.<\/p>\n<\/li>\n<li>\n<p><strong>Right to restrict processing<\/strong> \u2013 Limit how your data is used.<\/p>\n<\/li>\n<li>\n<p><strong>Right to data portability<\/strong> \u2013 Receive your data in machine-readable format.<\/p>\n<\/li>\n<li>\n<p><strong>Right to object<\/strong> \u2013 To legitimate interest processing or direct marketing.<\/p>\n<\/li>\n<li>\n<p><strong>Right to withdraw consent<\/strong> \u2013 For marketing or cookies, at any time.<\/p>\n<\/li>\n<li>\n<p><strong>Right to lodge a complaint<\/strong> \u2013 Belgian Data Protection Authority (GBA):<br \/><a href=\"https:\/\/www.gegevensbeschermingsautoriteit.be\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.gegevensbeschermingsautoriteit.be<\/a><\/p>\n<\/li>\n<\/ul>\n<h2><strong>10. Security Measures<\/strong><\/h2>\n<p>We implement extensive technical and organizational measures:<\/p>\n<ul>\n<li>\n<p>SSL encryption<\/p>\n<\/li>\n<li>\n<p>Secure hosting environment<\/p>\n<\/li>\n<li>\n<p>Restrictive access controls<\/p>\n<\/li>\n<li>\n<p>Regular security audits<\/p>\n<\/li>\n<li>\n<p>Encrypted data transfers<\/p>\n<\/li>\n<li>\n<p>Compliance with PCI-DSS for payment processes (handled by payment partners)<\/p>\n<\/li>\n<\/ul>\n<p>Although no system is 100% secure, we take all reasonable steps to protect your data.<\/p>\n<h2><strong>11. Children\u2019s Privacy<\/strong><\/h2>\n<p>Our website is not intended for children under <strong>16<\/strong>.<br \/>We do not knowingly collect personal data from minors.<\/p>\n<h2><strong>12. Changes to This Privacy Policy<\/strong><\/h2>\n<p>We may update this policy periodically. The new version will be posted on this page with an updated \u201cLast Updated\u201d date.<\/p>\n<h2><strong>13. Contact Us<\/strong><\/h2>\n<p>For any questions or data requests, contact our Data Protection Officer (DPO):<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:info@labodiamonds.com\">info@labodiamonds.com<\/a><br \/><strong>Company:<\/strong> Belgium Diamonds BV<br \/><strong>Address:<\/strong> Hoveniersstraat 2 ADC Building, office 322 Antwerpen 2018, Belgium<\/p>\n<p>We respond to all GDPR-related inquiries within 30 days.<\/p>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy \u2014 LabODiamonds.com Last updated: 07-12-2025 LabODiamonds.com (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) is committed to protecting your privacy and handling your<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":10,"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4224,"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/pages\/3\/revisions\/4224"}],"wp:attachment":[{"href":"https:\/\/labodiamonds.com\/ro\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}